Can't believe these punk kids... still shite after all these years. I avoid them like the plague, but occasionally have a client who's dumb enough to install them. Got one machine it didn't work on, after 50 minutes of running through all the useless worthless garbage the 15c-an-hour indian call center workers get you to do, finally got them to admit it was a problem with their servers, but they wouldn't refund the product. What the hell. Who buys this kind of support for $142? Marketing I guess. At any rate, they seem to be operating outside of the law. I can't think of a single western country that doesn't have strong laws in place around refunding/returning on products which don't function. Too big to fail, I guess?