Steam account hacked - all ok now

i've had my account hacked but steam noticed they were trying to log in from a random place in europe and stopped them getting in

 

.. Probably with a stolen credit card....

 

what did you do exactly? remember folks, the days of physical games with sheets or paper showing the key and you being asked to use a pen to write your steam support code number on it (and ruin it in the process) are over. don't bother with examples of maybe 1 game still doing this. 99% of buyers no longer have physical steam keys - and this has been going on for years now. so do they accept screen grabs of electronic invoices now? what if you have steam keys from GMG/humble? what then? no more ruining sheets/back of manuals with markings that's for sure. how's it work now?

 

This happened to me few weeks ago. Got a few Steam accounts (for my kids) and they all got hacked in a single day. Had to put steam guard on mine, and recover them all via paypal confirmation (to confirm i purchased games)

really weird how anyone enjoys doing it, and how they can bypass the phone numbers / email address confirmation also

but all good now, all fixed

 

I sent them a screenshot of a Humble Bundle email I got 4 years ago along with the actual CD Keys within the email. I just included all of the CD Keys (it was a 2K Bundle) as I wasn't sure which ones I've activated through Steam.

 

don't know how big/old your account is, but it doesn't sound good enough. if someone has an old (7+ years) account with many games, they should demand several "tiered" such emails/proof. that is, send a few from different years. a single email, even with multile keys is still just one transaction.

 

I think my account is around 13 years old with 160 games in it.
Their methods of verification were as follows from their Customer Support:

Funnily enough, I think someone is trying to hack into my Steam account again as I got an email from Steam saying I had forgotten my password and they sent me a "Forgotten your password" email a couple of days ago.

 

First thing i do on all accounts is get Lastpass to generate a unique password and enable 2 factor.
I almost had one of my accounts hacked previously so im super cautious now.