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Steam account hacked - all ok now

Discussion in 'PC Games' started by Rod911, Mar 6, 2018.

  1. bizarroking

    bizarroking Member

    Joined:
    Nov 24, 2007
    Messages:
    97
    Location:
    melb.vic.au:3000
    i've had my account hacked but steam noticed they were trying to log in from a random place in europe and stopped them getting in
     
  2. BurningFeetMan

    BurningFeetMan Member

    Joined:
    Apr 22, 2003
    Messages:
    9,834
    Location:
    A Place of Tubers
    .. Probably with a stolen credit card....
     
  3. BobJustBob

    BobJustBob Member

    Joined:
    Apr 30, 2009
    Messages:
    477
    Location:
    PERTH, W.A.
    what did you do exactly? remember folks, the days of physical games with sheets or paper showing the key and you being asked to use a pen to write your steam support code number on it (and ruin it in the process) are over. don't bother with examples of maybe 1 game still doing this. 99% of buyers no longer have physical steam keys - and this has been going on for years now. so do they accept screen grabs of electronic invoices now? what if you have steam keys from GMG/humble? what then? no more ruining sheets/back of manuals with markings that's for sure. how's it work now?
     
    Last edited: Mar 16, 2018
  4. WooKiE_MaN

    WooKiE_MaN Member

    Joined:
    May 3, 2006
    Messages:
    3,015
    Location:
    Craigieburn
    This happened to me few weeks ago. Got a few Steam accounts (for my kids) and they all got hacked in a single day. Had to put steam guard on mine, and recover them all via paypal confirmation (to confirm i purchased games)

    really weird how anyone enjoys doing it, and how they can bypass the phone numbers / email address confirmation also

    but all good now, all fixed :D
     
  5. OP
    OP
    Rod911

    Rod911 Member

    Joined:
    Mar 7, 2002
    Messages:
    1,101
    Location:
    Melbourne
    I sent them a screenshot of a Humble Bundle email I got 4 years ago along with the actual CD Keys within the email. I just included all of the CD Keys (it was a 2K Bundle) as I wasn't sure which ones I've activated through Steam.
     
  6. BobJustBob

    BobJustBob Member

    Joined:
    Apr 30, 2009
    Messages:
    477
    Location:
    PERTH, W.A.
    don't know how big/old your account is, but it doesn't sound good enough. if someone has an old (7+ years) account with many games, they should demand several "tiered" such emails/proof. that is, send a few from different years. a single email, even with multile keys is still just one transaction.
     
  7. OP
    OP
    Rod911

    Rod911 Member

    Joined:
    Mar 7, 2002
    Messages:
    1,101
    Location:
    Melbourne
    I think my account is around 13 years old with 160 games in it.
    Their methods of verification were as follows from their Customer Support:
    Funnily enough, I think someone is trying to hack into my Steam account again as I got an email from Steam saying I had forgotten my password and they sent me a "Forgotten your password" email a couple of days ago.
     
  8. G-PhresH

    G-PhresH Member

    Joined:
    Feb 14, 2003
    Messages:
    9,462
    Location:
    Sydney NSW
    First thing i do on all accounts is get Lastpass to generate a unique password and enable 2 factor.
    I almost had one of my accounts hacked previously so im super cautious now.
     

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