The Great Big NBN Sticky Thread

Discussion in 'Networking, Telephony & Internet' started by Akh-Horus, Dec 21, 2016.

  1. daehenoc

    daehenoc Member

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    Hush your dirty mouth! IT'LL BE TOTES FINE, BRO!!!
     
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  2. Gunna

    Gunna Member

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    So I just got an email saying Skymesh have sold their fixed services to SuperLoop so might be a good time to review options.

    Any suggestions for an ISP? I'm looking at Aussie broadband, any feedback on them?
     
  3. daehenoc

    daehenoc Member

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    I called ABB to compare them to iiNet, and would have gotten the NBN from them if not for the degree of WAF required. Not anything to do with the service we have enjoyed from iiNet, or the cost, but because of the massive amount of email she gets to her iiNet email account, sigh. So over the next two years I'm going to work on her to migrate all that email to some external service and move to ABB in 24mo, <cry>

    My phone calls to ABB were answered quickly, I had no issues communicating with any of their operators, and they politely called me back the next day, to follow up on the initial phone call. +1 for ABB, IMHO!
     
  4. [AFX]Northy

    [AFX]Northy Member

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    I had my Telstra cable migrated to Telstra NBN today (QLD 4113), Guy was here for all of 30mins. Service is up and running 94/38mbps so pretty happy.
     
  5. banshee

    banshee Member

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    Yes! NBN for Xmas! I believe in Santa Clause, too!

    Many call you a cynic. I'm thinking you are more of a realist...
     
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  6. ae00711

    ae00711 Member

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    and you thought yo momma grounding you was bad eh?

    1.5 WEEKS NO INTERNETZ FOR YOOOOUUUUU
     
  7. [AFX]Northy

    [AFX]Northy Member

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    Spoke to soon, Went out for a few hours today and came home to no internet. Turns out Telstra cancelled the NBN order so its been disconnected, When I asked why they had nothing to say. I now have to wait 24-48hrs for the cancellation order to go through their system before they can submit a new request. Even after dealing with them for many many years their level of incompetence amazes me.
     
  8. Copie

    Copie Member

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    Why in the fuck are you bothering with telstra now you have access to NBN?
     
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  9. timace

    timace Member

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    You can keep your iiNet email address for $25/year. Give them a call in that regard and jump ship to ABB!
     
  10. [AFX]Northy

    [AFX]Northy Member

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    I am still under contract with Telstra from my Cable service.
     
  11. Copie

    Copie Member

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    Then use their incompetance to dissolve the contract.
     
  12. ska'

    ska' Member

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    Applied with Aussie BB at 8.05pm last night, was connected on 100/40 FTTP in 15min.....
     
  13. caspian

    caspian Member

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    SC3 orders can be very quick, because they are a logical activation only.

    [AFX]Northy - my sympathies, I went through literally months of watching Telstra royally screw up ordering a simple voice service. they constantly got it wrong even with me telling them what they needed to do, and every time it was the same thing - 24 hours for the order to cancel before we could watch them cock it up yet again. their CRM system is a horror, but even the I suspect it takes much less time - but the process says "wait 24 hours", and trying to get an offshore customer service worker to deviate from their nice, safe written process is a recreational impossibility.
     
  14. MrSnuffy

    MrSnuffy Member

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    Almost seems accidental?! :shock:
     
  15. Perko

    Perko Member

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    Nope, they only believe in competition when it won't get them dragged to court, and/or it reduced prices to consumers. In that order, regardless of the broader economic outcomes.
    They should be split into a specialist competition commission focusing on the economics, and an activist consumer commission, because they're a shitshow as they are.
     
  16. money_killer

    money_killer Member

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    I'm still waiting for wireless NBN hopefully get it in feb
     
  17. Perko

    Perko Member

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    Godspeed son. What are you on at the moment?
     
  18. caspian

    caspian Member

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    Blindy Freddy could have seen that result coming. I find it difficult to believe that someone inside their organisation didn't have the same realisation, so rather than accident, I am left with the conclusion that this was a deliberate decision.

    the "virtual NNI" product launched mid this year helps address the issue, but in a (considerably) more complex manner than just doing megaPOI in the first place. ironically that's very ACCC-ish in of itself.... kinda looks like the desired outcome, but takes longer and costs more to provide an artificial version of the real thing.

    another point that should touch people's wallets if not their hearts... with megaPOI, the whole "CVC congestion" debate would largely never have existed in the first place.
     
    Last edited: Dec 16, 2018
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  19. Perko

    Perko Member

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    Yep, the media coverage at the time was scathing too, it was well known that they folded to Telstra and Optus; but Conroy was always useless and didn't send it back.
     
  20. caspian

    caspian Member

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    I suspect Conroy was all in favour of it. the government is very quick to say the ACCC is an independent entity whenever there's a decision that's politically unpopular, a bit like the Remuneration Tribunal that sets politician salaries. but as soon as there's something the government wants, I'm sure there is a discreet phone call and guidance provided.
     
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