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VoIP conference phones - voice quality

Discussion in 'Business & Enterprise Computing' started by g@z, Apr 4, 2013.

  1. g@z

    g@z Member

    Joined:
    Jul 27, 2001
    Messages:
    2,196
    Location:
    Melbourne
    Howdy,

    Has anyone ever used Alcatel VoIP conference phones? Did you have any voice quality issues and if so what did you do to resolve them?

    Are there any other brands out there that people have found to be really good? ie Cisco, Polycom etc. Cheers!

    Regards,
    g@z.
     
  2. Ding.Chavez

    Ding.Chavez Member

    Joined:
    Jul 27, 2001
    Messages:
    423
    Location:
    Sydney
    I use both Cisco and Polycom and find that (with proper QoS) both are great. No complaints from users.
     
  3. evo800v

    evo800v Member

    Joined:
    Jul 26, 2004
    Messages:
    525
    Location:
    Australia, Sydney, NtRyde
    We use polycom, but like to look into ClearOne who's also another vendor out there.
     
  4. samus

    samus Member

    Joined:
    Jun 3, 2002
    Messages:
    1,264
    Location:
    Baulkham Hills, Sydney.
    I use snom phones, specifically the 300 series (the 300, 320 and 370). They are rock solid, haven't had one fail yet with over 60 in the current deployment.

    For the meeting room I have their product here, a MeetingPoint. Dead easy to set up and use, and I haven't had any complaints.

    FreePBX has templates for them, and they are very easy to manage and deploy once you get it right.

    Recommended from me.
     
  5. OP
    OP
    g@z

    g@z Member

    Joined:
    Jul 27, 2001
    Messages:
    2,196
    Location:
    Melbourne
    What codec are you guys using?

    Anyone using VoIP all the way to the carrier?

    Regards,
    g@z.
     
  6. blankpaper

    blankpaper Member

    Joined:
    Feb 1, 2013
    Messages:
    1,272
    Cisco gear here.

    Depending on the site, we use SIP trunks to the carrier if we can get trunks big enough (hosted services), otherwise it's ISDN at smaller sites.

    G711ulaw all the way for us.
     
  7. Gecko

    Gecko Member

    Joined:
    Jul 3, 2004
    Messages:
    2,715
    Location:
    Sydney
    +1 on the MeetingPoint, I've found the Snom config a bit painful, but they do work well.
     
  8. samus

    samus Member

    Joined:
    Jun 3, 2002
    Messages:
    1,264
    Location:
    Baulkham Hills, Sydney.
    Yep! Sip trunks from exetel, and G711ulaw.

    Most problems i have is from my microwave link. but i fail over to ADSL if i need to.
     

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