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Windows installation USB won't detect drive

Discussion in 'Troubleshooting Help' started by Laser Eyes, Feb 13, 2019.

  1. Laser Eyes

    Laser Eyes Member

    Joined:
    Dec 23, 2001
    Messages:
    274
    I'm trying to install a retail version of Windows 10 Pro on my Alienware 17 R$ notebook. The installation program will start but it will not detect the M.2 1024GB SSD in my system. There's nothing wrong with the drive. I can boot windows from the drive and I can install windows from the recovery USB which came with the notebook. Why does it not detect the drive?
     
  2. Mathuisella

    Mathuisella Member

    Joined:
    Dec 3, 2002
    Messages:
    7,540
    Location:
    in your gearbox...grindin
    windows doesn't have the required driver installed in the USB iso image it's using to see the slot.
     
  3. FOTW

    FOTW Member

    Joined:
    Jul 20, 2002
    Messages:
    1,080
    Location:
    Kilcock, Ireland
  4. OP
    OP
    Laser Eyes

    Laser Eyes Member

    Joined:
    Dec 23, 2001
    Messages:
    274
    Thank you so much FOTW. That solved the problem.
     

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